Frequently asked questions
We accept credit or debit card, Google Pay, Apple Pay, PayPal, Amazon Pay and Klarna.
Once we receive the product and check its condition, we will issue the refund within a maximum of 14 working days.
Yes, you have 14 calendar days from when you receive your order to inform us that you want to return it, without needing to state the reason. Write to us at info@bestlifebags.eu and we will provide you with the instructions. After informing us, you have another 14 calendar days to send the product.
You can examine it to check its features and functionality. Return shipping costs are your responsibility, unless the product is defective or there is an error in the shipment.
If you want to exchange it for another model or colour, contact us to check the available options.
Check all the details on our returns page.
We ship to all of Europe, except the United Kingdom and the Canary Islands.
Domestic shipments have an estimated time of 24–48 working hours from the departure of our warehouse24–48 horas laborables desde la salida de nuestro almacén.
International shipments have an estimated time of tienen un plazo estimado de 4-10 working days from the departure of our warehouse.
We will send you the tracking number as soon as your order leaves the warehouse.
Shipping costs are calculated automatically at the end of your purchase, depending on the destination and the weight of the order.
You can write to us at info@bestlifebags.eu or fill out the contact form available on the website.
We currently operate online and through official distributors in different countries.
There are already 50,000 orders registered in advance.
Join the first or request a test drive.